Privacy Policy

Effective Date: 7/18/2025

At Carolina Nephrology, PA, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health-related information. This Website Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, https://www.carolinanephrology.com/.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a. Personal Information:
You may choose to provide personal information such as your name, phone number, email address, or other contact details when you:

  • Fill out contact forms or request appointments
  • Subscribe to newsletters or updates
  • Submit inquiries through our website

b. Non-Personal Information:
We automatically collect non-identifying information such as your IP address, browser type, device information, pages visited, and time spent on the site using cookies and analytics tools. This information helps us improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries or appointment requests
  • Communicate with you about our services
  • Improve our website, services, and user experience
  • Send relevant health information or updates (if you have opted in)
  • Ensure website security and detect potential issues
  • We do not sell, rent, or share your personal information with third parties for marketing purposes. No personal information, including your phone number, is shared with any outside parties, affiliates, or third parties.

3. Protection of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain a secure environment, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our website may use third-party services such as Google Analytics or online appointment scheduling tools. These services may collect information according to their own privacy policies. We encourage you to review those policies for further details.

5. HIPAA Compliance

This website is not intended for transmitting Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). Please do not share sensitive medical or health information through unsecured forms or email. For matters involving your medical records or care, please contact our office directly or use secure patient portals when available.

6. Cookies

We use cookies to improve functionality and user experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of certain parts of the site.

7. Links to Other Websites

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Carolina Nephrology, PA
203 Mills Avenue Greenville, SC 29605
Phone: 864-271-1844
Website: https://www.carolinanephrology.com/